Paraclete Concierge Services

Not Awarded

Next Steps

Your agency has not been awarded under the CDPAP RFO. There are a few potential paths forward for your agency at this stage:

  1. Winning a Protest: If your agency files and wins a protest before the yet-to-be-released effective date, it may still receive an award.
  2. Merging with Another Agency: Your agency could explore opportunities to merge with another awarded agency.
  3. Ceasing Operations: If neither of the above options is viable, your agency may need to consider ceasing operations.

We strongly encourage you to contact your agency today to inquire if they have filed for a protest or are considering other options.

If you have any information or updates on this matter, please feel free to share your thoughts in the comments section below. Your input is valuable to us and others in a similar situation.

www.health.ny.gov/funding/rfo/20039
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Commonly asked questions about CDPAP

Understanding the Consumer Directed Personal Assistance Program (CDPAP) can be intricate. Below you'll find answers to common questions about the program, its features, and how it serves applicants.

What is the essence of the CDPAP program?
CDPAP allows eligible individuals to hire, train, and manage their caregivers, ensuring personalized and quality care.
Can relatives be paid caregivers in CDPAP?
Yes, most family members, except spouses and designated representatives, can be caregivers.
Is switching from home care to CDPAP possible?
Absolutely! Discuss your eligibility with your local Department of Social Services or a CDPAP fiscal intermediary.
What limits are there for CDPAP caregiver tasks?
Caregivers can handle most tasks if trained by the consumer. Some specialized medical tasks are exceptions.
How is CDPAP different from traditional home care?
CDPAP emphasizes consumer control; you choose, hire, and manage your caregiver, unlike traditional care.
Do CDPAP caregivers need prior certifications?
No, CDPAP caregivers aren't mandated to have certifications. Training is provided by the consumer.

What To Do If Your Service Provider Isn't Awarded

Discovering your chosen company didn't secure a crucial award can be concerning. Here's how you, the consumer, can navigate this situation, along with advice for affected businesses.

For Customers

When your trusted service provider isn't awarded, you might be pondering your next steps. Here's what you can do:

  • Consider Switching: Evaluate other awarded companies that might offer the same or better services. This ensures continuity and reliability.
  • Contact Your Current Provider: Speak to them about their next steps. They might be in the process of filing a protest or are considering partnering with an awarded company.
  • Stay Updated: Keep an eye on official announcements from the awarding body or your provider. They might provide updates or guidelines for consumers.

For Businesses

If you're a business that hasn't been awarded, here are your potential courses of action:

  • File a Protest: If you believe there was an error or oversight in the decision-making process, you can choose to file a protest to have your case reviewed.
  • Collaborate: Consider partnering with an awarded business. This could be a mutually beneficial arrangement that allows you to continue serving your clients.
  • Closure: In cases where neither of the above options is feasible or successful, you may have to consider closing down or pivoting your business model.

Conclusion

While the non-awarding of a company can pose challenges for both customers and businesses, proactive steps and open communication can lead to effective solutions. It's all about staying informed and considering all available options.